Courses
-
New
Price: $189
20 Spots Open
Dates: Monday May 6, 2019 to
Friday May 31, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U08.2-S19
Location: Online
Room: U08.2
Description:
Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.
One-month course May 6 – 31 / Average hours 16
Course Outline
Unit 1: Understanding Your Customer
- Why customer service is important
- Knowing your customer
- Customers are constantly evaluating you
- Basic customer service skills you may not have thought of
Unit 2: Setting Customer Expectations
- Analyzing customer contacts
- Developing internal customer targets
- How to easily exceed your customers’ expectations
Unit 3: Developing Effective Processes
- What is working for your customers
- Re-engineering your process
- Ways to give the best information
- Handling complaints
Unit 4: Marking Customer Service Extraordinary
- Tweaking the customer’s experience
- Telling the world how great you are
- Having fun
Course Objectives
The objectives of this course are as follows:
- To provide those interested clarity on how no one succeeds without attracting and keeping loyal customers
- To articulate how to get customers beyond mere satisfaction and develop customer loyalty
- To address the important distinction between hearing and listening
- To emphasize why feedback is so important
- To present the importance of Web-based customer service
- To identify and reduce customer turnoffs
- To recognize the importance of exceeding customer expectations
Course Outcomes
After successfully completing the course you will:
- Know how no one succeeds without attracting and keeping loyal customers
- Be able to describe the important distinction between hearing and listening
- Have the knowledge of the importance of Web-based customer service
- Be able to categorize customer turnoffs and reduce the related problems
- Be able to discuss the importance of exceeding customer expectations
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from May 6 - 31, and this course must be completed within this time frame.
Instructor:Geoff Evans
-
New
Price: $189
20 Spots Open
Dates: Monday April 1, 2019 to
Friday April 26, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U08.1-S19
Location: Online
Room: U08.1
Description:
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous.
One-month course April 1 – 26 / Average hours 16
Course Outline
Unit 1
- Understand Service Matters
- Longevity and Loyalty
- Cost of a Lost Customer
- Engage Your Customer
Unit 2
- Listen to Your Customer
- Active Listening
- Avoid Improper Listening
- The Power of Feedback
Unit 3
- Web Sites and Electronic Communication
- Web-Based Customer Service
- Disadvantages of Web-Based Customer Service
- Evaluate Your Web-Based Customer Service
Unit 4
- Customer Turnoffs
- Exceed customer expectations
- Recognize and categorize customer turnoffs
- Deal with customer expectations and turnoffs
Course Objectives
The objectives of this course are as follows:
- Students will gain an understanding of why service matters to every organization and recognize the role of customer service in career success.
- Students will discuss the essential skill of listening and list keys to provide service that wins customer loyalty.
- Students will learn techniques to defuse upset customers and learn to identify customer turnoffs.
Course Outcomes
After successfully completing the course you will:
- Explain how building customer satisfaction and loyalty is needed for a business or organization to succeed
- Calculate the possible impact of lost customers on a business or organization
- Describe the important distinction between hearing and listening
- List the five successful e-service delivery requirements
- Recognize and categorize customer turnoffs
- Discuss the importance of exceeding what customers expect
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from April 1 - 26, and this course must be completed within this time frame.
Instructor:Nanette Sanders-Cobb
-
New
Price: $519
20 Spots Open
Dates: Monday April 1, 2019 to
Friday June 28, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 84
Course Num: U09-S19
Location: Online
Room: U09
Description:
Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear.
Three one-month courses / Average hours 48 / Certificate fee includes all three courses and Certificate
Individual Courses
Leadership Principles – Course #U09.1-S19: April 1 to 26
Especially for Gen Y (born 1980-1999), the course serves as the first of three in a series addressing the development of Generation Y leadership. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Finally, the course offers the opportunity to perform a case study analysis of workplace conflicts that require effective leadership, allowing you to apply your unique leadership characteristics revealed through completing the class.
Developing Your Leadership Skills – Course #U09.2-S19: May 6 to 31
Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do.
Developing Your Professional Career – Course #U09.3-S19: June 3 – 28
Have you ever wondered how do I get to that next level in my career? What does it take? This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level. Whether you are leading a department or a organization you will gain the knowledge you need to be successful. Learn how to incorporate a developed image and communication skills that will rocket you to that next level.
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Access the online readings
- Listen to the audio presentation for the Unit and view the slides
- Take a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The Certificate In Leadership Development is comprised of 3 individual courses. Participants may register for the entire program or for courses individually.
Instructors:Constance YatesTawanda McLaurinWilliam A. Draves
-
New
Price: $189
19 Spots Open
Dates: Monday April 1, 2019 to
Friday April 26, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U09.1-S19
Location: Online
Room: U09.1
Description:
Especially for Gen Y (born 1980-1999), the course serves as the first of three in a series addressing the development of Generation Y leadership. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Finally, the course offers the opportunity to perform a case study analysis of workplace conflicts that require effective leadership, allowing you to apply your unique leadership characteristics revealed through completing the class.
One-month course April 1 – 26 / Average hours 16
Agenda
Unit 1
Introduction to Leadership Principles
- What does it mean to be a good leader?
- The multiple approaches to leadership
- Models of leadership
- The critical need for Gen Y leadership
Unit 2
Recognizing your leadership style
- Leadership Traits Self Assessment
- Leadership Style Self Assessment
- Leadership Skills Self Assessment
- Task and Relationship Assessment
Unit 3 Leadership Special Concerns
- Handling Conflict in the Workplace
- Managing Out-group Employees
- Ethical Considerations
Unit 4
Cases in Leadership
- Case Study 1
- Case Study 2
- Self-reflection: What type of leader am I?
Course Objectives
The objectives of this course are as follows:
- To address the issue of what does it take to become an effective leader.
- To outline the different styles of leadership.
- To provide an understanding of the balance between task completion in the workplace and the value of building relationships with subordinates.
- To impart knowledge about how to socially perceive changes in the workplace and appropriate leadership responses.
Course Outcomes
After successfully completing the course:
- Students will gain through self-assessment exercises an awareness of their own leadership philosophy, traits, skills, and behaviors.
- Students will gain through the analysis of real-world case studies an understanding of the fundamental ways leadership is practiced in today’s organizations.
- Students will gain through reflection and action activities an understanding and appreciation for the unique dimensions of their own leadership style, their strengths and weakness, and ways to improve what they do as leaders
- Students will gain a conceptualization of leadership principles through reviewing the history of leadership theory and practice during the 20th century to present day
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from April 1 - 26, and this course must be completed within this time frame.
Instructor:Constance Yates
-
New
Price: $189
20 Spots Open
Dates: Monday May 6, 2019 to
Friday May 31, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U09.2-S19
Location: Online
Room: U09.2
Description:
Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do.
One-month course May 6 – 31 / Average hours 16
Agenda
Unit 1 – Making Leadership Happen
- What leaders do, and don’t do
- What Leaders Believe
- Attributes of leaders: what characteristics leaders have that others don’t
- Making it happen: becoming a leader
- Leadership procedures and processes, how leaders work
Unit 2 – Attending Meetings: Where the Action Is
- How to attend a meeting when you are not the leader
- The dynamics of meetings
- Recognizing the players in a meeting
- How to study. The unspoken cues of body language, silence, objections
- Studying/reading the leader in a meeting
Unit 3 – The Secrets of Leading Successful Meetings
- Creating your meeting agenda and objective
- The 5 Secrets of leading an outcome oriented meeting
- Getting something passed
- Understanding meeting procedures: Bob’s Process Model
Unit 4 – Change: How to Influence Others
- Creating the argument
- Delivering the case
- Gaining support, before, during, and after meetings
- Taking leadership
Course Objectives
The objectives of this course are as follows:
- To outline how leaders behave, think and believe differently in an organization
- To deliver the information necessary to understand meeting dynamics and players
- To provide the keys to leading a meeting with successful outcomes
- To deliver practical, how-to techniques in influencing others to change
Course Outcomes
After successfully completing the course:
- Have an understanding of the characteristics, skills and qualities leaders possess to create positive organizational leadership
- Know what to look for in studying the dynamics and leadership of meetings
- Possess the knowledge to run a successful outcomes oriented meeting
- Get practical strategies for advancing an idea and getting it accepted by others
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from May 6 - 31, and this course must be completed within this time frame.
Instructor:William A. Draves
-
New
Price: $189
20 Spots Open
Dates: Monday June 3, 2019 to
Friday June 28, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U09.3-S19
Location: Online
Room: U09.3
Description:
Have you ever wondered how do I get to that next level in my career? What does it take? This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level. Whether you are leading a department or a organization you will gain the knowledge you need to be successful. Learn how to incorporate a developed image and communication skills that will rocket you to that next level.
One-month course June 3 – 28 / Average hours 16
Agenda
Unit 1 – Mapping your Career for Success
- Defining where you want to be in your career in 5, 10, 15 years
- Setting and monitoring your career goals
- Establishing a mentor partnership as a start in your professional career
Unit 2 – Developing your Professional Career through Non-Verbal Communication
- The difference between verbal and non-verbal communication
- Conveying the right message with your body language
- Writing what you think
- Haptics – Using touch to convey non-verbal communication
- How to understand others non-verbal communication
Unit 3 – Image is Everything
- You are your brand
- What you wear can determine where you go
- How to determine if your image is headed in the right direction
- How your communication and your image should agree with each other
Unit 4 – Using Social Media to help develop your Professional Career
- The purpose of Social Media
- How to use Social Media to create a professional online presence
- How to avoid negative images trap that many people fall victim to on Social Media
Course Objectives
The objectives of this course are as follows:
- To provide tools needed to identify your brand
- To address the most commonly asked questions about developing your professional career
- Detail steps to identify different leadership styles
- To provide those interested in developing a professional career with a knowledge of how to use non-verbal communication effectively
Course Outcomes
After successfully completing the course you will:
- Possess the information necessary to identify the difference between verbal and non-verbal communication in the workplace
- Distinguish different styles of leadership
- Have the basic knowledge necessary to successfully lead a department or organization
- Know your brand and use tools for improvement to convey the right non-verbal message
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from June 3 - 28, and this course must be completed within this time frame.
Instructor:Tawanda McLaurin
-
New
Price: $779
20 Spots Open
Dates: Monday April 1, 2019 to
Friday June 28, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 84
Course Num: U05 - S19
Location: Online
Room: U05
Description:
Online users say a website’s design is the number one criteria for deciding whether a company is credible or not, according to recent research. Understanding what it takes to produce effective web design is essential in today’s market of highly saturated digital competition. First discover the basics of web design using HTML and CSS. The No prior knowledge of HTML or web design is required. After the first course you will have the info you need to plan and design effective web pages. Then find out how to create effective and dynamic websites/applications. Take away a functioning web application hosted on a web server that is both accessible and Search Engine Optimized. Finally, learn about responsive design process, advanced layout and design features using the Bootstrap framework. Plus explore CMS frameworks and industry standard technologies and frameworks.
Three one-month courses / Average hours 48 / Certificate fee includes all three courses and Certificate
Individual Courses
Introduction to Web Design – April 1 to 26
Online users say a website’s design is the number one criteria for deciding whether a company is credible or not, according to recent research. Understanding what it takes to produce effective web design is essential in today’s market of highly saturated digital competition. Discover the basics of web design using HTML and CSS. The No prior knowledge of HTML or web design is required. Throughout the course you will get the info you need to plan and design effective web pages. Come away knowing how to implement web pages by writing HTML and CSS code. And discover ways to enhance web pages with the use of page layout techniques, text formatting, graphics, and images.
Agenda
Unit 1 – The Principles of Web Design
Unit 2 – Structure vs Presentation
Unit 3 – Web Graphics and Content
Unit 4 – Publishing Your Site
Intermediate Web Design – May 6 to 31
Anyone wanting to find out how to create effective and dynamic websites/applications will want to take this course. You may be a webmaster or a graphic designer already creating static websites wishing to take your skills to the next level. You will acquire the fundamentals of the most popular Web 2.0 technologies. You will take away a functioning web application hosted on a web server that is both accessible and Search Engine Optimized.
Agenda
Unit 1 – JavaScript
Unit 2 – MySQL
Unit 3 – PHP
Unit 4 – Accessibility and Search Engine Optimization
Advanced Web Design – June 3 to 28
Responsive Web design enables Web designers and developers to build and maintain a single website to serve all kinds of devices sizes: smartphones, tablets, laptops and more. Acquire advanced techniques in web design. Upon completion of this course, you will have a thorough knowledge of web design and development. Topics include the responsive design process, advanced layout and design features using the Bootstrap framework, exploration of CMS frameworks and industry standard technologies and frameworks.
Agenda
Unit 1: Responsive Web Design
Unit 2: Responsive Web Design – Styling
Unit 3: Responsive Web Design – Styling the Navigation & Making Adjustments
Unit 4: Responsive Web Design / Additional Frameworks
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
Instructors:Marcus LanderTonya D. Wright
-
New
Price: $519
20 Spots Open
Dates: Monday April 1, 2019 to
Friday May 31, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 56
Course Num: U10-S19
Location: Online
Room: U10
Description:
Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.
In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience and have a basic understanding of how to work with game developers.
In the second course, you will you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.
By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design and being able to create your own games.
Two one-month courses / Average hours 32 / Certificate fee includes both courses and Certificate
Individual Courses
Introduction to Game Design – Course #U10.1-S19: April 1 to 26
Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. By completing this course, you can take the first steps into understanding game design, and how it can be applied in your field.
Intermediate Video Game Design – Course #U10.2-S19: May 6 to 31
Worldwide, video game sales including consoles, and online and mobile games are projected to reach $111 billion dollars this year. Mobile games are the fastest-growing segment of the market as more and more people play casual games. By 2019 Price Warehouse predicts social and casual game sales will exceed traditional game sales. In this intermediate introductory course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Access the online readings
- Listen to the audio presentation for the Unit and view the slides
- Take a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The Certificate In Basic Game Design is comprised of 2 individual courses. Participants may register for the entire program or for courses individually.
Instructor:Miriam Giesbrecht and Wendy Schalk-Cooke
-
New
Price: $779
20 Spots Open
Dates: Monday April 1, 2019 to
Friday June 28, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 84
Course Num: U06-S189
Location: Online
Room: U06
Description:
Coding is becoming one of the most in-demand skills in the workplace today. As a result, coding has become a core skill that bolsters one’s chances of becoming a higher value to organizations. The highest demand is for programming languages with broad applicability. Begin by getting introduced to the basics of computer programming and various programming languages. Then go to the next level and acquire all the basics of HTML and CSS. You will learn the relationship between these two industry-standard web page coding languages and the step by step process of hand coding and building web pages. Finally, discover the advanced features of CSS and learn how to use this very powerful language.
Three one-month courses / Average hours 48 / Certificate fee includes all three courses and Certificate
Individual Courses
CSS Fundamentals – April 1 to 26
In this introductory course, you will learn how to style web pages using Cascading Style Sheets (CSS) coding language. Topics include using inline, internal, and external CSS, web typography, formatting text, working with web colors, using Google fonts, working with id and class selectors, working with <div> elements, creating page layouts using <div> elements, and CSS box model.
HTML Fundamentals – May 6 to 31
This course covers all the basics of HTML coding language. You will learn to build simple web pages by hand coding, using HTML tags to create paragraphs, headings, lists, links, insert images and tables and more. We also cover creating a simple multi-page website with images, text and a navigation bar.
Introduction to Coding – June 3 to 28
Get introduced to the basics of computer programing and various programming languages. New technologies allow people outside of the computer science field to be able to create their own web pages using code. You will learn the basics of HTML, CSS, and JavaScript in this course, as well as the practical uses for each.
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Access the online readings
- Listen to the audio presentation for the Unit and view the slides
- Take a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The Coding Certificate is comprised of 3 individual courses. Participants may register for the entire program or for courses individually.
Instructors:Andy HelmiJeff Kritzer
-
New
Price: $319
20 Spots Open
Dates: Monday April 1, 2019 to
Friday April 26, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U10.1
Location: Online
Room: U10.1
Description:
Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. By completing this course, you can take the first steps into understanding game design and how it can be applied in your field.
One-month course April 1 – 26 / Average hours 16
Agenda
Unit 1 – What Makes a Game?
- Practical Definition for Game
- The Anatomy of a Game
- Games and Play
- Different Types of Games
Unit 2 – Essentials of Design
- Getting Beyond a Game Idea
- Game Verbs and Game Mechanics
- Documentation
- Test Early, Test Often
Unit 3 – Game Design: Solo and in Teams
- Defining Development Needs
- Roles in Game Design
- Finding Design and Development Partners
Unit 4 – Serious Games & Gamification
- Games Beyond Entertainment
- Designing “Serious” Games
- Gamification
- Designing Gamification Systems
Course Objectives
The objectives of this course are to enable learners to:
- Classify games in terms of technical requirements and genre
- Identify the mechanics and verbs used in different games
- Understand the different roles required in the development of a video game
- Differentiate between Games and Gamification
- Discover resources for developing a deeper understanding of game design
Course Outcomes
At the end of the course, you will:
- Possess a basic understanding of the different activities that are part of game design
- Know how to approach fleshing out a game idea in order to increase the chances to having a successful game design experience
- Have a basic understanding of how to work with game developers
- Know what gamification is and why people are talking about it
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from April 1 - 26, and this course must be completed within this time frame.
Instructor:Moses Wolfenstein
-
New
Price: $319
20 Spots Open
Dates: Monday April 1, 2019 to
Friday April 26, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U06.1-S19
Location: Online
Room: U06.1
Description:
In this introductory course, you will learn how to style web pages using Cascading Style Sheets (CSS) coding language. Topics include using inline, internal, and external CSS, web typography, formatting text, working with web colors, using Google fonts, working with id and class selectors, working with <div> elements, creating page layouts using <div> elements, and CSS box model.
One-month course April 1 – 26 / Average hours 16
Course Outline
Unit 1 – Getting to Know CSS:
- About CSS
- CSS syntax
- CSS types
- Working with internal CSS
- Styling text, styling links, styling lists, and styling tables
Unit 2 – Using External CSS:
- Working with external CSS sheets
- Styling a multi-page website
- Google fonts
- Web colors
Unit 3 – div Elements:
- ID Selectors
- Introduction to <div> elements
- Floating <div> elements
- Clearing Unwanted Floated Elements
- Web page layout using <div> elements
Unit 4 – More about div Elements:
- Centering a web page
- CSS box model
- Resetting margins and paddings
- Class selectors
- Inline CSS
- <span> tag
Course Objectives
- Styling text using CSS
- Working with web colors and web fonts
- Working with inline, internal and external CSS
- Working with div elements
- Understanding id and class selectors
- Understanding CSS box model
Course Outcomes
Upon successful completion of this workshop students should be able to:
- Style HTML web pages using CSS
- Style text, lists, links and tables using CSS
- Apply inline, internal and external CSS styling
- Work with div elements
- Modify CSS box model properties
- Create web page layout using div elements
- Work with id and class selectors
- Work with web colors and web fonts
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Access the online readings
- Listen to the audio presentation for the Unit and view the slides
- Take a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from April 1 to 26, and this course must be completed within this time frame.
Instructor:Andy Helmi
-
New
Price: $319
20 Spots Open
Dates: Monday May 6, 2019 to
Friday May 31, 2019TIME: 12:01AM to 11:59PM
Num. of Classes: 26
Course Num: U10.2-S19
Location: Online
Room: U10.2
Description:
Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. By completing this course, you can take the first steps into understanding game design and how it can be applied in your field.
One-month course May 6 – 31 / Average hours 16
Agenda
Unit 1 – A brief history of Video Game Development
- Arcades & Consoles
- From PCs to Multiplayer
- Play a Game -Game Analysis
- Game Maker Introduction
Unit 2 – Player Motivation
- Geographics, demographics, and psychographics
- Who Plays
- Why We Play
- Game Maker Making Art: About Sprites, Objects, Rooms
Unit 3 – Platforms, Genres and Story Elements
- Game Application: The Audience
- Platforms & Player Modes
- Story Elements: Premise, Backstory, Synopsis, Theme, & Setting
- Character Archetypes & Character Development
- Game Maker: Programming Events & Actions
Unit 4 – The Production Process
- Documentation: The Game Design Doc
- Creating the Team
- Production Phases
- Marketing
- Game Maker: Your First Game
Course Objectives
The objectives are to enable the participant to:
- Demonstrate a basic understanding of game design
- Acquire simple game programming ability
- Exhibit basic knowledge of visual art production processes
Course Outcomes
Upon successful completion of the course, you will be able to:
- Analyze popular games from common genres and develop an independent analysis of a specific gam
- Demonstrate a basic knowledge of a game design document for games
- Advance an effective understanding of the various segments of the game development industry
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
- Read the print readings (about 20 pages a week)
- Have the option of accessing the online readings
- Listen to the audio presentation for the Unit and view the slides
- Have the option of taking a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
- The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.
- Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.
- We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.
General Information
- Please provide a separate cheque or money order for each course.
- Confirmation’s will be emailed at the time of registration.
- Full refunds will be issued for courses cancelled by Louis Riel School Division Continuing Education.
- Refunds are issued for cancellations made at the request of the registrant up to seven days prior to the start date of the course and are subject to a $10 administration fee. Refunds will NOT be granted for cancellations made fewer than seven days prior to the course start date.
More Info:
Please contact the Louis Riel School Division Continuing Education at (204)237-8130 or conedadmin@lrsd.net for more info.
The online classroom for this course is available from May 6 - 31, and this course must be completed within this time frame.
Instructor:Jean Haefner
